About Us

I would like to thank y'all for the opportunity and thank you for the work. It has been a pleasure and I look forward to working with you again in the hopefully near future. I appreciate all of the assistance and support that I received from the office and it truly shows with a good IA firm the way you treat your adjusters and I will say this is the most appreciated as an adjuster I have felt in a long time from any company, so I do thank you for that.

Rob, I wanted to thank you and Melissa for giving me the chance to work both daily claims and claims for Irma. I have gained enormous experience by working with you both. I appreciate you always being available whether for a simple question or major assistance. Your guidance and experience has taught me well. I look forward to working with Tempest throughout my career.

Rob, I appreciate all of your help throughout all of this. You guys have done a great job and you have been awesome to work with. Thanks!

Melissa, you and Rob have been so great to work with, and I am so grateful for the opportunity. Thank you.

Good morning - I just ran a fresh report from the packages we have processed so far. Remember, this does not include anything you’ve sent in that we have not reviewed. Our closing average (for all TPA’s) is now around 54%. As of today, you are at 54.5%. Way to answer the call! We appreciate the effort and diligence.

…I have worked with Rob since 1996, at that time he was a mentor for me as I started my career in the property adjusting industry. Rob has always been able to relate to the customers and achieved very high customer service accolades at every storm we worked. He has a vast knowledge of the construction industry and is more than capable of handling any size catastrophe that comes his way. Over the years, Rob has excelled in working hail storms and major hurricanes across the country…

I am writing to give my highest recommendation of Rob Russell as a property claims field adjuster and IA expert. As CAT Manager, Mr. Russell and I worked closely at Horace Mann insurance for over 4 years. I can personally attest to his outstanding character, work ethic and integrity. Mr. Russell was not only a colleague, but served as an advisor on more complex cases. His examination of the facts helped formulate strategies, improve communications between field adjusters and the carrier, exceed timeline expectations and raise the bar on data collection resulting in faster turnaround times and better workflow.

Hope things are going well with you, Rob. I see more and more claims being sent to Tempest. My file reviews so far have revealed your firm is doing a great job for us. Thanks for the great work!